MSSCAbout
Mehdi Slim, founder of MSSC and solution architect
I am a freelance IT consultant based in La Ciotat, France, working across France, Europe and North Africa. Since 2016, I have designed, deployed and hardened IT infrastructure: virtualisation, cloud, critical systems, support.
My role: turn a complex infrastructure into a reliable, scalable solution that serves your business.
Ten years on systems that must not stop
Ten years across every role in the technical chain, from systems engineer to solution architect, on sites where an outage shows immediately.
Systems engineer.
Deploying and maintaining IT infrastructure for international clients. Client and internal training. Critical sites: airports, stations, shopping centres.
Senior systems engineer.
Virtualisation and automation (VMware, Hyper-V). Integration of critical systems: electronic payment, access control, video, SIP intercom, IoT. Operating procedures and documentation.
Senior systems engineer and support coordinator.
Client project coordination and support process optimisation. Results on this scope: critical incidents down 40%, first-contact resolution up 60%. Leading and coaching the helpdesk team.
Solution architect.
Design and deployment of complex IT architectures (VMware, Hyper-V, Azure). Management of international client projects. Management dashboards with ServiceNow, Jira and Power BI.
Founder of MSSC.
Independent consulting, architecture and level 3 troubleshooting for critical sites and systems across France, Europe and North Africa.
Field expertise
- Virtualisation and datacentre : VMware, Hyper-V, Proxmox. Design, migration, high availability, recovery plans, and diagnosis when a platform slows down or fails.
- Cloud and identity : Azure, Microsoft 365, hybrid with OVHcloud. Architecture, access security, cost control.
- Integrated critical systems : electronic payment, access control, video, SIP intercom, connected devices. Chains where every link must hold, from sensor to server.
- Level 3 support and operations : root cause analysis, procedures, helpdesk team leadership, steering with ServiceNow, Jira and Power BI. On a previous scope: critical incidents down 40%, first-contact resolution up 60%.
- Project framing and management : needs definition, solution selection, coordination of integrators and suppliers, follow-through to go-live.
- Knowledge transfer : training for client and internal teams, in French and English.
Four commitments
- Written framing. Goal, scope, deliverables and schedule are set before we start. No engagement drags on unless we have decided it together.
- Technical candour. I say what I see, including when it is not the expected answer, and I only recommend what I could run myself.
- No cutover without a safety net. Every migration or change has a success criterion and a rollback plan.
- Knowledge transfer. Documentation, procedures, training: your teams stay in control. You do not need me to carry on.
Why "MSSC"?
MSSC stands for MS Strategic Consulting : the initials of Mehdi Slim, and consulting designed to serve your decisions, not just your servers.
A technical issue waiting? Let’s talk.
Thirty minutes to describe your situation. You leave with a first opinion and, if useful, a written proposal. Free and with no obligation.
Prefer to write? info@ms-strategicconsulting.fr